We recommend following these simple steps:
1. Refresh the Page.
2. Clear Browser Cache/History.
3. Logout and Login.
4. If the issue persists, try using another browser after clearing the cache/history.
Please note that the IIMMPACT dashboard performs best on a PC or laptop as it is not a mobile app. This could be the reason for the issue you are experiencing.
If the issue continues, please contact us via email at support@iimmpact.com or through Live Chat. Provide us with the following details for further investigation:
1. Full Name as per IC.
2. Phone number.
3. Email address.
4. Username.
5. Please attach a screenshot of the error.